
Background
Adam House Service Offices, a prominent office space provider in the heart of London, faced significant challenges with their WiFi network. The existing setup was plagued with issues such as:
​
-
Patchy WiFi Coverage: Tenants experienced inconsistent WiFi signals throughout the offices, leading to frequent disconnections and frustration.
-
Slow Internet Speeds: The WiFi network often provided slow speeds,
-
Lack of Network Segmentation: There was no network segmentation in place, resulting in security vulnerabilities and potential data breaches.
​​
These issues negatively impacted the overall efficiency and satisfaction of the tenants at Adam House Service Offices, prompting the need for a comprehensive WiFi solution.
​
Solution
To address these challenges, Adam House Service Offices engaged Hillsnet Wireless to overhaul their WiFi infrastructure. The solution provided by Hillsnet Wireless followed a structured approach with several critical components:
1. Enhanced WiFi Survey and Pre-deployment Planning
Before beginning the reinstallation, Hillsnet Wireless conducted a thorough WiFi survey and pre-deployment planning. This process involved:
-
Site Survey: A detailed analysis of the office space to identify WiFi dead zones, interference sources, and optimal access point locations.
-
Pre-deployment Planning: Strategic planning to ensure that the new network design would meet the specific needs of Adam House Service Offices, considering factors such as user density and expected network usage.
​​
2. Network Infrastructure Audit
An extensive audit of the existing network infrastructure was conducted to identify weaknesses and areas for improvement. This audit provided a clear roadmap for the reinstallation process, ensuring that all issues were addressed comprehensively.
​
3. Complete Network Reinstallation
Following the survey and audit, Hillsnet Wireless conducted a complete reinstallation of the WiFi network. This involved:
-
New Switches: High-performance switches were installed to ensure reliable and fast data transmission across the network.
-
Firewalls: Advanced firewalls were implemented to enhance security and protect the network from potential threats.
-
Cable Issues Remediation: All existing cable issues were identified and resolved, ensuring optimal connectivity and reducing signal loss.
​
4. Implementation of Cambium Cloud with MPSK and Dedicated VLANs
Hillsnet Wireless deployed a Cambium cloud-managed WiFi solution combined with Multi-Pre-Shared Key (MPSK) technology and dedicated Virtual Local Area Networks (VLANs) for each office. This integrated approach offered several advantages:
-
Enhanced Network Management: The Cambium cloud solution provided centralized management of the WiFi network, allowing for real-time monitoring, troubleshooting, and optimization.
-
Improved Security with MPSK: MPSK technology enabled unique pre-shared keys for different user groups, enhancing security by preventing unauthorized access.
-
Dedicated VLANs for Each Office: Each office within Adam House Service Offices was assigned its own dedicated VLAN, ensuring that network traffic was isolated and secure.
5. Continuous Network Monitoring System
Hillsnet Wireless also implemented a continuous network monitoring system. This involved:
-
Real-time Monitoring: Continuous monitoring of network performance and health, allowing for immediate detection and resolution of issues.
-
Alerts and Notifications: Automated alerts and notifications for potential problems, ensuring proactive management of the network
​​
Outcome
The implementation of the Hillsnet Wireless solution resulted in a significantly improved WiFi experience for Adam House Service Offices. The key outcomes included:
-
Reliable WiFi Coverage: The patchy WiFi issues were resolved, providing consistent and reliable coverage throughout the offices.
-
Faster Internet Speeds: The new infrastructure delivered faster internet speeds, enhancing productivity and efficiency.
-
Enhanced Security: The combination of MPSK technology and dedicated VLAN segmentation reduced the risk of data breaches and unauthorized access.