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Background

Adam House Service Offices, a prominent office space provider in the heart of London, faced significant challenges with their WiFi network. The existing setup was plagued with issues such as:

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  • Patchy WiFi Coverage: Tenants experienced inconsistent WiFi signals throughout the offices, leading to frequent disconnections and frustration.

  • Slow Internet Speeds: The WiFi network often provided slow speeds, 

  • Lack of Network Segmentation: There was no network segmentation in place, resulting in security vulnerabilities and potential data breaches.

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These issues negatively impacted the overall efficiency and satisfaction of the tenants at Adam House Service Offices, prompting the need for a comprehensive WiFi solution.

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Solution

 

To address these challenges, Adam House Service Offices engaged Hillsnet Wireless to overhaul their WiFi infrastructure. The solution provided by Hillsnet Wireless followed a structured approach with several critical components:

1. Enhanced WiFi Survey and Pre-deployment Planning

 

Before beginning the reinstallation, Hillsnet Wireless conducted a thorough WiFi survey and pre-deployment planning. This process involved:

  • Site Survey: A detailed analysis of the office space to identify WiFi dead zones, interference sources, and optimal access point locations.

  • Pre-deployment Planning: Strategic planning to ensure that the new network design would meet the specific needs of Adam House Service Offices, considering factors such as user density and expected network usage.

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2. Network Infrastructure Audit

An extensive audit of the existing network infrastructure was conducted to identify weaknesses and areas for improvement. This audit provided a clear roadmap for the reinstallation process, ensuring that all issues were addressed comprehensively.

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3. Complete Network Reinstallation

Following the survey and audit, Hillsnet Wireless conducted a complete reinstallation of the WiFi network. This involved:

  • New Switches: High-performance switches were installed to ensure reliable and fast data transmission across the network.

  • Firewalls: Advanced firewalls were implemented to enhance security and protect the network from potential threats.

  • Cable Issues Remediation: All existing cable issues were identified and resolved, ensuring optimal connectivity and reducing signal loss.

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4. Implementation of Cambium Cloud with MPSK and Dedicated VLANs

Hillsnet Wireless deployed a Cambium cloud-managed WiFi solution combined with Multi-Pre-Shared Key (MPSK) technology and dedicated Virtual Local Area Networks (VLANs) for each office. This integrated approach offered several advantages:

  • Enhanced Network Management: The Cambium cloud solution provided centralized management of the WiFi network, allowing for real-time monitoring, troubleshooting, and optimization.

  • Improved Security with MPSK: MPSK technology enabled unique pre-shared keys for different user groups, enhancing security by preventing unauthorized access.

  • Dedicated VLANs for Each Office: Each office within Adam House Service Offices was assigned its own dedicated VLAN, ensuring that network traffic was isolated and secure.

5. Continuous Network Monitoring System

Hillsnet Wireless also implemented a continuous network monitoring system. This involved:

  • Real-time Monitoring: Continuous monitoring of network performance and health, allowing for immediate detection and resolution of issues.

  • Alerts and Notifications: Automated alerts and notifications for potential problems, ensuring proactive management of the network

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Outcome

 

The implementation of the Hillsnet Wireless solution resulted in a significantly improved WiFi experience for Adam House Service Offices. The key outcomes included:

  • Reliable WiFi Coverage: The patchy WiFi issues were resolved, providing consistent and reliable coverage throughout the offices.

  • Faster Internet Speeds: The new infrastructure delivered faster internet speeds, enhancing productivity and efficiency.

  • Enhanced Security: The combination of MPSK technology and dedicated VLAN segmentation reduced the risk of data breaches and unauthorized access.

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